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You can place your order in writing, by phone, fax, email or on the Internet. The contract shall be deemed concluded when the written registration is received from eXplico Software GmbH.

The applicable prices are those valid at the time the course is held. When a new price list is issued the old one loses its validity. Price changes are communicated to customers three weeks before the course begins. The course price includes all documents and training materials, break refreshments and lunch or meal tickets, but does not include the hotel accommodations. The fee for participation is due without discount at the end of the course. Inhouse seminars and consulting services are governed by the terms and conditions of the respective offer or the current details on our website. All the prices are net prices and do not include the currently valid value added tax.

A cancellation of the contract must be submitted in writing by physical mail or by fax and be received by eXplico Software GmbH 17 days (the firts day of the course is not included) before the start of the course. If the cancellation is later, the participant fails to appear or is present only some of the time, the full price of the course must be paid. Another participant can be named at any time. eXplico Software GmbH can cancel the course or change the date and location of the course until a date no later than 12 days before the start of the course. When courses are cancelled alternative dates will be offered if possible. If a course fails to take place due to force majeure, no recourse claims can be asserted against eXplico.

The location of the seminar is stated in the current course description on the Internet. The courses are held either in our rooms, on the premises of our contractual partners or in reputable hotels. The address of the training location will be included with the invitation to the course. We would be happy to help you find hotel accommodations. The seminar hours on the first day, if not stated otherwise, are normally from 10:00 a.m. to roughly 5:00 p.m. and, thereafter, from 9:00 a.m. to roughly 5:00 p.m. Participants can of course continue working on other exercises after this time. The number of seminar participants is limited to from eight to twelve persons (depending on the specific course). There is a workplace available for every participant for hands-on exercises.

eXplico Software GmbH is only liable for actions committed with intent or gross negligence, no matter what the reason.

All rights, including those for translation, reprint and duplication of course materials belong to the event organizer and must be approved in writing. The organizer reserves the right to update and modify course materials.

Author and trademark rights:
Software protected by author and trademark law and used in the seminars held by eXplico Software GmbH must not be copied or modified in a machine-readable form and must not be removed from the seminar room.

Data privacy:
eXplico Software GmbH guarantees that all customer data will be kept confidential and not be distributed to third parties. The customer agrees that his or her data will be processed to fulfill the terms of the contract.

Further information can be found in our privacy policy.

The sole law applicable shall be the law of the Federal Republic of Germany. The place of jurisdiction is Munich. If a provision or any part of the contract should be ineffective, the remaining conditions and parts of the contract shall be valid.


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